Who we are
Parkes Performance Coaching (PPC) is a coaching business in Ho Chi Minh City, Vietnam. We decide how the information on this site and in the PPC portal is used. Contact us at parkesperformance@gmail.com or +84 33 497 4198.
What we collect
- Contact details: your name, email, phone, address, where you are from, social media handles and an emergency contact.
- Your date of birth. Coaches see your age, not the date.
- About your training: goals and why they matter, obstacles, past training and fitness, likes and dislikes, how you learn, sleep, hobbies, pets, how often and when you can train.
- Health information: your injury history, whether you have sprained an ankle, and medical issues you tell us about. This is sensitive personal data. We collect it only with your separate, explicit consent on the intake.
- Photos and short videos taken in sessions to coach your technique, only with your consent.
- Account and security records: when you sign in, and a log of every time a member of staff opens your health information.
Why we use it
To plan and run your training safely, to contact you about sessions, to reach your emergency contact if something happens, and to keep our records accurate. Our legal basis is your consent, which you give on the intake and can withdraw at any time. We do not sell your information, use it for advertising, or share it with other businesses for their own purposes.
Who can see it
- You, in the PPC Lab.
- The coaches PPC assigns to you, and only while they coach you.
- The PPC owners who run the business (Justin and the admin team).
Every time someone opens your health information, it is recorded with who and when.
Where it is stored
Your information is stored with Supabase in its Singapore region and the site is served by Vercel. Both are outside Vietnam, so using PPC means your information is transferred abroad; we keep the transfer impact assessment Vietnamese law requires. If we send email, it goes through an email provider that processes the message on our behalf.
How long we keep it
While you train with us, and for up to two years after your last session so we can pick up where you left off. After that we delete it or make it anonymous, unless the law requires us to keep something longer. You can ask us to delete it sooner.
Your rights
You can ask to see, correct or delete your information, ask us to stop using it, or withdraw a consent you gave (for example, for photos). Email parkesperformance@gmail.com and we will answer within the time the law sets. Withdrawing consent to the use of your health information means we can no longer coach you safely, and we will tell you so before acting on it.
Changes
When this notice changes, the version and date above change too, and if the change affects what you agreed to, we will ask you again.